Contact
Write to us whenever it suits. Orders, products, shipping, or something outside all three — our team picks it up either way.
Customer Support
Email: support@lumolott.com
Turnaround: 24–48 hours as a matter of course, Monday to Friday
Anything About an Order
Your order number in the message is what gets you a faster reply.
Anything Else
Wholesale, partnerships, press, general questions — the same address handles all of it. Your message travels internally to whoever is best placed to answer.
When We Are Reachable
Monday to Friday: 9:00 AM – 6:00 PM (EST)
Saturday and Sunday: closed